Services and technical support

Servicing and Technical Support

RBS Ltd can provide you with the complete service, repairs and support for DataMax, Argox and Zebra barcode label printers as well as TEC, , Meto, Intermec, Sato and many more printer and scanner brands and models.

Types of services

  • Printer servicing at RBS’s workshop
  • Printer servicing on site at Client premises
  • Urgent call out – On site
  • Maintenance Service per annum – On site 

Authorised Service

RBS Provides authorized service for Datamax, Argox and Zebra printers. We service most makes and models of barcode printers and Print and Apply labellers/applicators.

We have our own dedicated small team of technicians who can quickly solve your printer problems. Our technicians are continuously trained, tested, and certified, so you are assured to receive the best service and the best technician available.

What do we do?

There are a number of benefits to be gained from regular servicing – saving you time and money on those costly and unexpected breakdowns.

We are a one-stop shop for supply, support and maintenance of all your thermal printing application needs.

 

Talk to us today for more information!

 

Printer Maintenance:

 

 Cleaning Platen     Cleaning thermal head    
 Cleaning paper sensor  Print Quality Test prints 
 Calibrating paper sernsor  Checking guide rails 
 Calibrating ribbon sensor  Checking for worn parts 
 Checking for damage parts  Printhead Check 


Pax Engine:
 

 Printhead check & clean         Case screws    
 Printhead alignment  Body screws 
 Toggles  Calibration 
 Label Sensor  Tear off bar 
 Drive roller  Drive belts 
 Pinch roller  Peel assembly 
 Bearings  Ribbon sensor 

 

 Applicator:

 Air assist tube     Body screws 
 Tamp Arm  Shock absorber 
 Tamp pad  Take up 
 Swing arm  Air pressures 
 Tamp sensor  Peel assay 
 Swing arm sensor  Tamp pad position 
 Bearings  Misc 
 Case screws   

 

Contact us to find out the full range of our services and maintenance programs.

Email: [email protected]

Auckland office:  09-636 0696 (Monday-Friday 8:00am-4.30pm)